Podcast

69 – Meet Airwallex – Australia’s Fastest Growing Fintech Unicorn

April 20, 2022

Is your business losing profits to expensive and unnecessary FX conversions? These costs are often ‘hidden’ but can go up to 5% each time you bring money back, or pay global expenses. In this episode we talk to Henry Broad from Airwallex who have developed a solution to this problem. Essentially, Airwallex provide a cheaper […]

68 – 10 More Ideas to Kick-Start Your Business in 2022

April 20, 2022

We hope you got some inspiration from last week’s ‘kick-start your business’ podcast. We have another dose ready for you this week on The Business Behind Your Business. While we have all been experiencing many challenges over the past couple of years, we want to see businesses flourishing, despite the bumpy road. That is why we […]

67 – 10 Actions to Kick-Start Your Business in 2022

April 20, 2022

Have you been reflecting on your business over the holidays? Maybe you have found some things that aren’t working well, things that you want to do differently. Or perhaps you aren’t even sure where to start. Don’t worry, we have some inspiration to help you kick-start your business this year. Paul Sweeney shares some of […]

66 – Managing Change in Your Business

April 20, 2022

Raj Nathoo from Keystone Active Learning explores how your business can manage change in this constantly evolving business environment. It all starts with your personal mindset. Raj discusses why it’s important to reduce negative thoughts and stop punishing or blaming yourself for circumstances beyond your control. You need to accept change as being inevitable – […]

65 – Document Your Policies and Systems So Your Business Can Grow

April 20, 2022

Why is documenting your business systems important? Mitch Kenny from MAUS Software explores the benefits around having your business processes documented. Some of the benefits include:  Less reliance on a single business owner/manager  Opportunities for scale and growth  Improved overall efficiency Mitch discusses barriers that often prevent business owners from documenting their systems. The myths […]

64 – Using Technology to Make Your Business More Profitable

April 20, 2022

Technology is wonderful for business, make no mistake. It helps you deliver a more efficient, consistent and effective outcome. For instance, using technology to improve efficiency with compliance and administrative activities gives you more time and resources to apply to value-producing activities like marketing and sales. But we can also fall into the trap of […]

63 – How the Economic Environment Will affect Your Business

April 20, 2022

How will your business be affected by the events happening in the domestic and global economies? What can you do to prepare your business to take advantage of the opportunities and minimize risk from adverse conditions? Jim Mills from Merit Planning Hills talks about what is happening in the markets and in the economy and […]

62 – Director Identification Numbers

April 20, 2022

The introduction of director ID will create a fairer business environment by helping prevent the use of false and fraudulent director identities. This will go a long way to better identifying and eliminating director involvement in unlawful activity. Shareholders, employees, creditors, consumers, external administrators and regulators are entitled to know the names and certain details […]

61 – Skills You Need for the Future of Work

April 20, 2022

Part 2 of our Future of Work series with Harry Nathoo from Keystone Active Learning. What skills will you need to successfully navigate the future of work? The future of work is characterised by rapid and large-scale changes that will affect all industries, in how work gets done over the next decade. This will be […]

60 – The Great Resignation Race

April 20, 2022

This week, we’re excited to have Paul Cripps (PK People Solutions) back to shed some light on The Great Resignation Race that we’ve been hearing about in the media – and how it will impact Australia. Some reports indicate that between 25% and 40% of people are considering moving on in their jobs. Find out […]

59 – What Does the Future of Work Look Like?

April 20, 2022

Harry Nathoo from Keystone Active Learning talks about the future of work. The future of work is characterised by rapid and large-scale changes that will affect all industries, in how work gets done over the next decade. This will be influenced by technological, generational, and social shifts. For example, the growing adoption of artificial intelligence […]

58 – How to Respond to Customer Hostility

April 20, 2022

As businesses begin opening up, there is the added responsibility of enforcing the government’s mandate on restricted access to the unvaccinated. Some important questions need to be asked: Are you confident about dealing with potentially aggressive confrontations at work? What training do you or your staff have in handling conflict? What are the benefits and […]

18 – Why Your Business Needs to Have a Plan

What’s the point of a business plan?  My business is already up and running. Are business plans and goals the same thing? What do you need to include in your business plan? Are there any tools to help me create a business plan? Paul Sweeney, from Pretium Solutions (Chartered Accountant & Business Advisory) discusses why […]

19 – Why Your Personal Goals are Important for Your Business

Personal Goals play a valuable part in defining your business goals and the specific actions you need to take. A major cause of stress and anxiety for business owners is the failure of their business to enable their personal goals to be met. In this episode we explore why personal goals are very important in […]

20 – Reducing Risk from Business Interruptions Using Insurance

It’s important to have contingency plans as part of your risk management strategy. What plans do you have in place, right now, to deal with scenarios where your business isn’t able to function for a period of time? From there, it is then essential to think about how your insurance can help you make these […]

21 – Will 2021 be the Year of Opportunity?

We are hearing from business owners about opportunities that now exist. Many are planning on how they will capitalise on these opportunities. “Creating opportunity is about more than just thriving in an unstable, sometimes scary world. It’s about becoming the best version of yourself, and creating the life where you have all the opportunities you […]

22 – The 5 Pillars of Success – Part 1: Your Primary Motivation

Rita Morar from Keystone Business Advisory explains the five pillars of success. In Part 1 of this two part discussion Rita discusses the first and most important pillar of success which is  our primary motivation. A foundation of success is to identify and utilize your primary motivators. Find out how understanding your primary motivators can […]

23 – The 5 Pillars of Success – Part 2: Avoiding Negative Outcomes

Rita Morar from Keystone Business Advisory  provides Part 2 of our discussion of the five pillars of success. In Part 1 (Last Episode) we dived deeply into this discussion of what is a primary motivator and why people need to understand what motivates them to have a really successful personal life and business life. In […]

24 – Casual Employment Creating Great Uncertainty

Employers now have a new issue that has come to the forefront that’s to do with a case concerning casual employment, and it has the potential to significantly change the way that employers look at casual employment. Before we actually look at this issue, it’s important to understand what is meant by casual employment and […]

25 – Lessons Learned from Successfully Selling a Business

Jason Smith, from Capital Plus Finance, shares his lessons learned from creating and successfully selling his business Cash Flow Advantage. Jason didn’t start his business with a plan of selling. But the decisions he made and the systems he implemented transformed his business into a profitable business that ran independently of him. When the time […]

26 – Understanding Key Person Risk in Your Business

Every business has risks. Identifying the cost to your business from losing one of your key people is the first step in protecting your business from loss. Jim Mills from Merit Wealth identifies the major risks to your business from losing a key person. How do you identify the impact? How do you create a […]

27 – How We Do It Here! Why having systems is essential for every business

When processes and procedures aren’t documented… A customer’s issue may be handled incorrectly Customer service won’t meet customer expectations Errors will be made How much time is wasted by other employees learning how to do someone else’s job (badly) on the fly? How much of their own work do they not get done while they […]

28 – Lessons Learned from Starting a Business

Sandra Zalud shares some of the lessons learned from her experience of starting a business and provides some key advice for anyone getting started in business. Even with 25 years’ experience with lending and assisting a mortgage broker, there were lessons to be learnt when Sandra started her own mortgage broking business. Resources mentioned in […]

29 – Why Your Website is a Key Piece of Your Marketing Strategy

What are the traps businesses fall into with digital marketing? Where does your website fit in with your marketing strategy? Claire Wendell from Click Click Media discusses the problems many businesses face when trying to get started with digital marketing. Claire states, “You really want to try with your online marketing to showcase who you […]

30 – Beyond JobKeeper – What does your business need to prepare?

With the end of Jobkeeper approaching in March for those businesses still meeting eligibility criteria, and other tax concessions being phased out, business owners need to look beyond March. The COVID-19 crisis has provided some indirect beneficial outcomes. It has in many ways been a catalyst for businesses to closely examine how they operate, who […]

31 – Understanding Why Cyber Security is an Issue for Your Business

When it comes to cyber security, the weakest link is the user – the actual human being behind the computer. You could have the best systems in the world doing what they do best, but if someone clicks on something or does something at a user level, then you can potentially compromise a lot of […]

32 – Steps You Can Take to Strengthen Your Business Cyber Security

In this episode, we’re going to delve into some of the practical steps that you can take to reduce your exposure to cyber crime. Luke Iacovelli (UNITECH Solutions) returns to help your business identify some of the practical steps you can take to reduce your cyber security risk and exposure. Many businesses are experiencing the […]

33 – How Does Cyber Insurance Work?

Is your business appropriately protected from cyber crime? Do you have specific cyber insurance coverage? Many small and medium businesses don’t understand the issues involved and are at risk of costly cyber attacks. In the past, it was the mega companies that were being hacked and they had teams of cyber loss control staff trying […]

34 – What Happens When I Have a Cyber Security Breach?

PART 2 of our look at cyber security and the insurance you need to protect your business. In this episode, we look at what happens if there’s a cyber attack and I have to make a claim? What’s the process? Join Dave Ferris (Davelcorp Insurance Brokers) and Luke Iacovelli (UNITECH Solutions) as they dive into […]

35 – How Business Networks Can Help Your Business Be Successful

Have you thought about trying networking but not sure where to start? Maybe you’re not sure what you’ll get out of it or if it will be worthwhile? Sandra Zalud from Liberty Network Services shares her experiences with business networking as a small business owner. Sandra found one important benefit that she received from business […]

36 – Understanding How Emotional Intelligence Affects Workplace Success

Are you struggling to engage your employees who are working from home? Do you want better ways to support your remote team? Find out more about emotional intelligence and how a greater understanding of this skill can affect your business and help you all work as a cohesive team. Managing remote workforces has its challenges. […]

37 – Unfair Dismissal

What is unfair dismissal?  Who can apply for it? How does the Commission consider cases before it? For many employers, unfair dismissal can be a roadblock that prevents them from hiring because they don’t have a good understanding of unfair dismissal and it’s associated risks. It’s useful for businesses to understand which employees can apply […]

38 – Does the 2021 Federal Budget Help Your Business?

The Australian economy’s recovery from COVID-19 is well underway. The Federal Budget is focused on securing Australia’s recovery and rebuilding. It is a plan to invest rather than reform. Many have argued that it is a bland budget, missing the opportunity to deliver more tax cuts to help business owners. So how do the measures […]

39 – Tax Planning: How Your Business Can Benefit

Tax planning is a legitimate strategy all business owners can take advantage of to minimise tax. Tax planning is not just for big business. Every business can take advantage of some simple strategies to reduce tax this financial year. Paul Sweeney, Chartered Accountant and Registered Tax Agent,  explains some simple strategies to reduce tax this […]

40 – What is RegTech and How Does It Help Me?

What is RegTech? How does it affect my business? What should I be doing? According to Deloitte, “RegTech (Regulatory Technology) is more than a buzzword, it is a very real movement that is already having an impact on regulatory compliance.” Deborah Young, CEO of the RegTech Association explains what RegTech is, and how RegTech is […]

41 – Landing Pages – How Do They Help Your Business?

Landing pages are often dismissed as a cheap alternative to websites. Phil Wendell from Click Click Media explains how every business can use landing pages as part of their marketing strategy to target new customers. By using landing pages, you can quickly and easily test your market and get feedback.  How much did I invest […]

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