Why understanding your customer’s values can unlock serious business growth Are you missing the mark with your customers—and don’t even know it? In this episode of The Business Behind Your Business, host Paul Sweeney sits down with marketing strategist and author Chris Peterson to explore a transformative idea: your customers’ personal values—specifically whether they lean conservative […]
Financial literacy isn’t just a buzzword — it’s a survival skill for business owners. In this episode of The Business Behind Your Business, host Paul Sweeney speaks with tax expert and financial educator Michelle Campbell about the hidden financial pitfalls entrepreneurs often face, and how a lack of financial understanding can quietly sabotage your business. Whether […]
Ready to sharpen your e-commerce strategy and stay ahead of the curve? In this episode, Matthew Stafford joins us to share real-world tips and forward-thinking advice to help business owners thrive in the ever-evolving world of online retail. With years of hands-on experience, Matthew offers a clear perspective on what it really takes to succeed […]
What happens when you stop following the rules—and start following your passion? In this inspiring and insightful episode, Stephen Ridley shares how he built a globally recognized music brand, grew an online academy that now teaches over 1.2 million students, and turned personal passion into a thriving, purpose-driven business. Whether you’re an entrepreneur or creative […]
Negotiation is more than winning—it’s about creating value for both sides. Many business owners struggle with negotiations, relying on outdated strategies that often lead to conflict or lost opportunities. Whether you’re dealing with vendors, partners, or internal stakeholders, your ability to negotiate directly affects your bottom line and professional confidence. In this episode, you’ll learn […]
If you’re a small or medium-sized business owner, this episode could save you from costly legal missteps that threaten your business’s growth—or even its survival. Legal expert Matthew Fornaro joins the podcast to highlight the essential contracts and legal strategies that many entrepreneurs overlook in their rush to launch or scale. Whether you’re just starting out or […]
If you think pay is just about numbers, think again. In today’s talent-short market, the way you compensate your people could be the reason they leave—or why they stay and thrive. In this episode, Trudy MacDonald, award-winning business leader and Managing Director of TalentCode HR, pulls back the curtain on remuneration. She explains why most […]
In today’s fast-changing business landscape, survival isn’t just about cutting costs—it’s about adapting, innovating, and thinking long-term. In this episode, we sit down with Rick Yvanovich, an experienced entrepreneur and business strategist, to explore what it takes to thrive in an era of constant transformation. Whether you’re a start-up founder or an established business leader, this […]
If you’re a business owner who feels overwhelmed, overworked, and constantly in the thick of everything, this episode is a must-listen. Host Paul Sweeney takes a deep dive into the “hub and spoke” model—a common but problematic setup where every decision, task, and communication flows through you, the owner. While this might seem manageable in […]
Are you prepared for the unexpected? Every business will face a crisis at some point—whether it’s a PR disaster, a supply chain breakdown, or a financial emergency. But the difference between businesses that survive and those that struggle often comes down to preparation. In this episode of The Business Behind Your Business, host Paul Sweeney sits […]
Are you attracting the right customers for your business, or are you stuck in a cycle of working long hours for clients who aren’t the right fit? In this episode of The Business Behind Your Business, host Paul Sweeney sits down with Marama Carmichael, CEO of Oracle Tree, to uncover why so many business owners struggle […]
One of the most time-consuming and frustrating challenges faced by businesses are meetings, and especially board meetings. From chasing down reports to dealing with last-minute changes and version control issues, the process can quickly become a logistical nightmare. And what a headache (and waste of time) it is reading a slide show on your phone […]
What’s the point of a business plan? My business is already up and running. Are business plans and goals the same thing? What do you need to include in your business plan? Are there any tools to help me create a business plan? Paul Sweeney, from Pretium Solutions (Chartered Accountant & Business Advisory) discusses why […]
Personal Goals play a valuable part in defining your business goals and the specific actions you need to take. A major cause of stress and anxiety for business owners is the failure of their business to enable their personal goals to be met. In this episode we explore why personal goals are very important in […]
It’s important to have contingency plans as part of your risk management strategy. What plans do you have in place, right now, to deal with scenarios where your business isn’t able to function for a period of time? From there, it is then essential to think about how your insurance can help you make these […]
We are hearing from business owners about opportunities that now exist. Many are planning on how they will capitalise on these opportunities. “Creating opportunity is about more than just thriving in an unstable, sometimes scary world. It’s about becoming the best version of yourself, and creating the life where you have all the opportunities you […]
Rita Morar from Keystone Business Advisory explains the five pillars of success. In Part 1 of this two part discussion Rita discusses the first and most important pillar of success which is our primary motivation. A foundation of success is to identify and utilize your primary motivators. Find out how understanding your primary motivators can […]
Rita Morar from Keystone Business Advisory provides Part 2 of our discussion of the five pillars of success. In Part 1 (Last Episode) we dived deeply into this discussion of what is a primary motivator and why people need to understand what motivates them to have a really successful personal life and business life. In […]
Employers now have a new issue that has come to the forefront that’s to do with a case concerning casual employment, and it has the potential to significantly change the way that employers look at casual employment. Before we actually look at this issue, it’s important to understand what is meant by casual employment and […]
Jason Smith, from Capital Plus Finance, shares his lessons learned from creating and successfully selling his business Cash Flow Advantage. Jason didn’t start his business with a plan of selling. But the decisions he made and the systems he implemented transformed his business into a profitable business that ran independently of him. When the time […]
Every business has risks. Identifying the cost to your business from losing one of your key people is the first step in protecting your business from loss. Jim Mills from Merit Wealth identifies the major risks to your business from losing a key person. How do you identify the impact? How do you create a […]
When processes and procedures aren’t documented… A customer’s issue may be handled incorrectly Customer service won’t meet customer expectations Errors will be made How much time is wasted by other employees learning how to do someone else’s job (badly) on the fly? How much of their own work do they not get done while they […]
Sandra Zalud shares some of the lessons learned from her experience of starting a business and provides some key advice for anyone getting started in business. Even with 25 years’ experience with lending and assisting a mortgage broker, there were lessons to be learnt when Sandra started her own mortgage broking business. Resources mentioned in […]
What are the traps businesses fall into with digital marketing? Where does your website fit in with your marketing strategy? Claire Wendell from Click Click Media discusses the problems many businesses face when trying to get started with digital marketing. Claire states, “You really want to try with your online marketing to showcase who you […]
With the end of Jobkeeper approaching in March for those businesses still meeting eligibility criteria, and other tax concessions being phased out, business owners need to look beyond March. The COVID-19 crisis has provided some indirect beneficial outcomes. It has in many ways been a catalyst for businesses to closely examine how they operate, who […]
When it comes to cyber security, the weakest link is the user – the actual human being behind the computer. You could have the best systems in the world doing what they do best, but if someone clicks on something or does something at a user level, then you can potentially compromise a lot of […]
In this episode, we’re going to delve into some of the practical steps that you can take to reduce your exposure to cyber crime. Luke Iacovelli (UNITECH Solutions) returns to help your business identify some of the practical steps you can take to reduce your cyber security risk and exposure. Many businesses are experiencing the […]
Is your business appropriately protected from cyber crime? Do you have specific cyber insurance coverage? Many small and medium businesses don’t understand the issues involved and are at risk of costly cyber attacks. In the past, it was the mega companies that were being hacked and they had teams of cyber loss control staff trying […]
PART 2 of our look at cyber security and the insurance you need to protect your business. In this episode, we look at what happens if there’s a cyber attack and I have to make a claim? What’s the process? Join Dave Ferris (Davelcorp Insurance Brokers) and Luke Iacovelli (UNITECH Solutions) as they dive into […]
Have you thought about trying networking but not sure where to start? Maybe you’re not sure what you’ll get out of it or if it will be worthwhile? Sandra Zalud from Liberty Network Services shares her experiences with business networking as a small business owner. Sandra found one important benefit that she received from business […]
Are you struggling to engage your employees who are working from home? Do you want better ways to support your remote team? Find out more about emotional intelligence and how a greater understanding of this skill can affect your business and help you all work as a cohesive team. Managing remote workforces has its challenges. […]
What is unfair dismissal? Who can apply for it? How does the Commission consider cases before it? For many employers, unfair dismissal can be a roadblock that prevents them from hiring because they don’t have a good understanding of unfair dismissal and it’s associated risks. It’s useful for businesses to understand which employees can apply […]
The Australian economy’s recovery from COVID-19 is well underway. The Federal Budget is focused on securing Australia’s recovery and rebuilding. It is a plan to invest rather than reform. Many have argued that it is a bland budget, missing the opportunity to deliver more tax cuts to help business owners. So how do the measures […]
Tax planning is a legitimate strategy all business owners can take advantage of to minimise tax. Tax planning is not just for big business. Every business can take advantage of some simple strategies to reduce tax this financial year. Paul Sweeney, Chartered Accountant and Registered Tax Agent, explains some simple strategies to reduce tax this […]
What is RegTech? How does it affect my business? What should I be doing? According to Deloitte, “RegTech (Regulatory Technology) is more than a buzzword, it is a very real movement that is already having an impact on regulatory compliance.” Deborah Young, CEO of the RegTech Association explains what RegTech is, and how RegTech is […]
Landing pages are often dismissed as a cheap alternative to websites. Phil Wendell from Click Click Media explains how every business can use landing pages as part of their marketing strategy to target new customers. By using landing pages, you can quickly and easily test your market and get feedback. How much did I invest […]
