208 – Disruption by Design: How to Stop Tech Projects from Failing
January 27, 2026
If you’ve ever wondered why digital transformation projects fail or felt unsure about what “disruption” actually means, this episode brings much-needed clarity. You’ll learn the difference between digitalisation, transformation, and disruption — and how each impacts your business differently.
Host Paul Sweeney is joined by Juan Jose “J.J.” de la Torre, CEO of Raven and author of the award-winning book Transformation Designed. J.J. explains why more than 80% of transformation efforts fail, why starting with technology is the wrong approach, and how a design-led mindset puts customer needs and value creation first. He also shares real examples of how companies reinvent industries by removing friction instead of adding more tools.
Whether you’re trying to improve systems, rethink your business model, or understand how AI fits into the picture, this conversation gives you a practical lens for making change stick — without wasting time or money.
Juan Jose de la Torre A world leader in digital businesses, disruption, and digital transformation, Juan Jose (J.J.) de la Torre is an expert in the areas of strategy, innovation, and all things digital. He has been recognized as one of the world’s top eighteen digital transformation leaders and a top five digital marketing influencer. J.J. holds an MBA from INSEAD, a master’s degree from La Salle, and an industrial engineering degree from Adolfo Ibanez.
J.J. is a senior executive with decades of experience across the globe. Following his return to his home country, Chile, after twenty years of a successful international career, J.J. joined Virtus Partners as a senior partner. At Virtus, J.J. led the organization’s digital endeavours, which turned into Raven, a unique consulting boutique solely focused on business disruption and acceleration. As Raven’s CEO, J.J. pools strategy, design, technology, and analytics to help clients across industries embrace digital enablers and technologies.
He has founded and successfully traded three start-ups and is also an angel investor for fourteen start-ups, a mentor for more than 150 companies, and the founder of the first information and communications technology incubator in Saudi Arabia as well as the first 360 accelerator in the Middle East. He has even advised the United Nations and has delivered more than two hundred keynotes on entrepreneurship, gaining recognition from Forbes, the Bill & Melinda Gates Foundation, and more.
A father of three and a loving husband to his wife, Maria, J.J. is a former professional DJ and now music composer, a PADI diving instructor, and a mountain bike and golf aficionado. In his free time, he enjoys traveling and adventure sports.
Get J.J.’s book Transformation. Designed.
